We live in a fast-changing world. The workplace has not escaped these rapid changes, especially in this age of globalisation and trade liberalisation.
Workplaces have had to restructure in order to compete effectively in the global market and, as such, the role of the labour relations officer is indispensable. Everything related to the individual and his or her interaction with the work environment is the labour relations specialist’s field of study.
Human resource management is the process of hiring and developing employees within an organisational structure, while industrial-organisational psychologists use psychological principles and research methods to solve problems in the workplace and improve the quality of life.